Pay for successful fetching.

What counts

One chargeable event is one unique invoice PDF successfully collected from a vendor portal. A repeat of the same document for the same account is deduplicated. Manual imports, failed attempts, empty scans, retries and corrections do not count.

The monthly tariff

This tariff applies to the October 2026 billing period onwards. Earlier billing periods retain their previous tariff.

• The first 10 successful fetches on an account are free once, across its lifetime.
• After the free allowance, the first 40 chargeable fetches each month are 35p each.
• The next 460 chargeable fetches that month (41 to 500) are 15p each.
• Every further chargeable fetch that month (above 500) is 10p each.
• Rates apply progressively to each band. There is no monthly charge cap.
• VAT is added at the applicable rate.

The account portal shows the signed count and estimated charge. Balances below £3 may roll into the next collection cycle to avoid disproportionate transaction costs.

Monthly examples and higher usage

After the lifetime free allowance has been used, 40 fetches cost £14, 500 cost £83, and 1,000 cost £133, excluding VAT. Monthly paid tiers reset each calendar month; the free allowance does not reset. Free fetches do not use up a paid tier. Usage above 500 is charged automatically at the published 10p rate, without a separate fair-use billing review.

Disputes and corrections

Contact support if a count is wrong. Because events contain no invoice identity or value, we may ask you to provide local evidence you choose to share. Confirmed errors are credited to the current or next collection cycle.